Question 1

What should I do when an answer is inaccurate?

Accepted Answer

Add context and source material, state the expected format, follow up in stages, and identify the specific error. Independently verify important facts.

Question 2

How can I improve answer quality?

Accepted Answer

State the role, task context, scope, and output format. Add an example where useful and refine the result through multi-turn conversation. Keep knowledge-base material relevant, accurate, and current.

Question 3

What should I do when a file upload fails?

Accepted Answer

Check the formats and limits shown in the interface, confirm network stability, and retry. If it persists, report the time, file type, and error without sharing secrets from the file.

Question 4

How do I edit, disable, or delete a task?

Accepted Answer

Open the task from the task list and use the currently available edit or rename control. Prefer disabling a task you may need later. Review the impact before deletion because the task and related results may not be recoverable.

Question 5

Which file types and sizes are supported?

Accepted Answer

Use the types and limits shown by the upload control and current product documentation. Different skills may accept different formats.

Question 6

How many tasks can run at once?

Accepted Answer

Concurrency depends on account permissions and service configuration. If you reach the limit, wait for an existing task to finish and retry.

Question 7

Where can I review usage?

Accepted Answer

Use the usage or monitoring page provided by the product. Visible metrics and billing rules are governed by the corresponding service page.

Question 8

What if I forget my password?

Accepted Answer

Choose Recover password on the sign-in page, verify with a code sent to a bound phone number or email address, and set a new password.

Question 9

What should I do when access is denied?

Accepted Answer

Confirm the account and application, then check resource ownership and role permissions. Only portal Admins can register OIDC clients; users can review and manage access they granted to applications.

Question 10

How do I sign out another device or revoke an application?

Accepted Answer

Manage sessions on the account security page and revoke access on the connected applications page. The application must request authorization again after revocation.

Question 11

Where can I review my usage?

Accepted Answer

Use the usage or monitoring page in the corresponding product. Metric definitions, update frequency, and billing rules are governed by that service page.

Question 12

How do I use an installed skill?

Accepted Answer

Select it in a task or name it in your request. Automatic invocation, accepted files, and outputs depend on the skill detail and runtime notice.

Question 13

What should I do when connector authorization fails?

Accepted Answer

Check the address, credential expiry, external permissions, network access, and IP allowlist. Use the connection test, and redact keys, connection strings, and business data from screenshots.

Question 14

What should I do when I no longer use a connector?

Accepted Answer

Remove it from the workspace and revoke or rotate its credentials in the external system to end future access.

DuowenWiki documentation

Welcome to DuowenWiki

Getting started

Features

Frequently asked questions

Appendix